|
Summer 2008
Conference Assistant Job Description
During the summer months, the
Office of Conference Services (OCS) employs Conference Assistants (CAs)
to work with operations and reservations functions for conference, camp
and guest groups using Villanova’s meeting, dining, housing, catering
and recreation facilities. CAs will prepare, set up and maintain
housing and meeting accommodations for these guest groups. A Conference
Services Staff team of the Conference Services Manager, the Conference
Reservations Coordinator and Conference Shift Leaders (4) will supervise
the CAs.
Stanford Hall will be used as
the location for the summer Conference Service Desk operation, which
will operate from 7am-9pm, seven days a week, and is staffed by
Service Desk Assistants (SDAs). From this location to every corner of
the campus, CAs will work with a wide range of guest groups, and other
campus services associates, whose combined efforts will reflect our
hospitality, Villanova-style.
CAs should expect to regularly
commit between 15-40 hours per week of scheduled hours. These hours
will vary each week according to the needs of the department. There
will be up to three shifts (8am-12pm, 12pm-5pm, 5pm-9pm), seven days a
week. The Conference Service Desk will function with two daily
shifts (7am-2pm and 2pm-9pm). Staff will start work on May 19
and work through to August 6, 2008. Conference Services activity
will mirror a round-the-clock hotel/conference center mode of
operation. Any staff member may be called to work outside of their
already scheduled hours, in response to guest emergencies or during peak
occupancy periods of need.
We are looking for students who
can perform manual labor, have hospitality industry skills, and a
demonstrated ability to interact well with others. Staff should have
excellent verbal and interpersonal skills, a solid work ethic and a
strong commitment to customer service. Tasks and responsibilities of a
CA will include any or all of the following: meeting and guest room
set-ups and break-downs (table/chair/AV set-up, bed making and
stripping, room inspections etc.), walk-thrus, registration material
assembly, registration and check-out staffing, knowledge of all OCS
services and activities to act as a resource for guests, administrative
support and rotating nightly duty. All employees of Conference
Services must have a valid driver’s license.
Compensation will include an
hourly wage. In addition, summer South Campus housing and a meal plan
will be provided in return for participation in a shared, on-duty
rotation of staff who are assigned from 9pm to 7am every night.
For staff not interested in the room/board benefit, CAs may request to
live off campus and will be compensated solely for hours worked. A meal
plan is available to those living off campus.
Once an application is received,
a decision will be made whether to offer an interview. After evaluation
of the interview and contacting references, job offers will be made to
qualified candidates.
To Apply,
Click Here
Application period:
February 1 to March 14, 2008
If you have any questions
regarding the summer conference program or the selection process, please
call Sue Scollon, Conference Services Manager at 610-519-7895 or
email, susan.scollon@villanova.edu.
|
|
