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Summer 2008
Conference Shift Leader Job Description
During
the summer months, the Office of Conference Services (OCS) employs Shift
Leaders to work with operations and reservations functions for
conference, camp, and guest groups using Villanova’s meeting, dining,
housing, catering and recreation facilities. Shift leaders (SLs) will
supervise and work beside the Conference Assistants (CAs) and the
Service Desk Assistants (SDAs) to prepare housing and meeting
accommodations for guests. Shift Leaders will report directly to the
Conference Services Manager.
Stanford Hall will be used as the location for the summer Conference
Service Desk operation. The Shift Leaders will interact with a range of
campus service providers and off-campus contractors and suppliers in
addition to over 10,000 guests who will experience hospitality,
Villanova-style.
The Shift Leader position is a
full-time, 40 hour per week, summer position. There will be up to
two shifts each day (8am-5pm and 12noon-9pm), seven days a week.
A Shift Leader should be assigned to each of the work shifts in a
week. SLs must be available for work from May 12 to August 8, 2008.
Training for Shift Leaders is Monday,
May 12 to Thursday, May 15, 2008. Service Desk training is May 14 to
16, 2008. ALL STAFF training begins on Monday, May 19,
2008.
We are looking for Shift Leaders
who have leadership and hospitality industry skills and a demonstrated
ability to interact well with others. Staff should have excellent
verbal and interpersonal skills, a solid work ethic, a strong commitment
to customer service and be able to perform manual labor. All
employees of Conference Services must have a valid driver’s license.
Compensation will include an
hourly wage, summer single room South Campus housing and a meal plan.
In addition, Shift Leaders will share participation in a rotating,
on-call night schedule. Shift Leaders must live on campus in
Conference Services housing. Shift Leaders will carry a cell phone and
may be called to work outside of their already scheduled hours in
response to guest emergencies or during peak occupancy periods of need.
Conference Services activity will mirror a round-the-clock
hotel/conference center mode of operation.
Once an application is received,
a decision will be made whether to offer an interview. After evaluation
of the interview and contacting references, job offers will be made to
qualified candidates.
To Apply,
Click Here
Application period:
February 1 to March 14, 2008
If you have any questions
regarding the summer conference program or the selection process, please
call Sue Scollon, Conference Services Manager at 610-519-7895 or
email,
susan.scollon@villanova.edu.
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